Privacy Policy

Thomas Philipot’s Almshouse Charity is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we use personal information when you visit www.philipots.org.uk or contact us using the details shown on this website.

Who we are

Thomas Philipot’s Almshouse Charity is a registered charity, number 210074.

Address:
The Clerk to the Trustees
Thomas Philipot’s Almshouses Charity
Philipot Path
Passey Place
Eltham
London
SE9 5DJ

Telephone: 020 8859 8169

For data protection purposes, Thomas Philipot’s Almshouse Charity is the organisation responsible for the personal information covered by this policy.

Information we may collect

This website does not include contact forms, user accounts, online payments or visitor analytics.

However, we may collect limited personal information in the following circumstances:

  • When you contact us by email, telephone or post, such as your name, email address, telephone number and the information included in your message.
  • Limited technical information generated when you visit the website, such as your IP address, browser type, pages viewed, and the date and time of your visit. This information may be held in website server logs for security and website maintenance purposes.

How we use your information

We use personal information to:

  • Respond to enquiries or correspondence.
  • Provide information requested from us.
  • Maintain the security, reliability and proper operation of our website.
  • Keep appropriate records of communications.
  • Meet legal or regulatory requirements.

Our lawful basis

We process this information because it is necessary for our legitimate interests in responding to enquiries, administering the Charity and maintaining a secure website.

Where we are required to retain or disclose information by law, we may also process it to comply with our legal obligations.

Cookies

This website does not currently use analytics, advertising or marketing cookies.

It may use strictly necessary cookies or similar technologies where required for website security or basic functionality. These do not collect information for advertising or visitor tracking purposes.

You can control cookies through your browser settings. Please note that restricting essential cookies may affect how some websites function.

Sharing your information

We do not sell, rent or trade personal information.

We may share information with trusted providers who support our website hosting, IT systems or email services, where necessary. These providers are required to keep information secure and use it only for the services they provide to us.

We may also share information where required by law or to protect the rights, safety or security of the Charity, its residents, staff or others.

How long we keep information

We keep personal information only for as long as necessary.

Routine website-related enquiries and correspondence will normally be retained for up to 12 months. Where an enquiry becomes part of an application, tenancy, employment or other formal matter, it may be retained in accordance with the Charity’s relevant records and retention arrangements.

Technical server logs are retained only for as long as needed for security, maintenance and troubleshooting.

Your rights

Under UK data protection law, you may have the right to:

  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to erase your information in certain circumstances.
  • Ask us to restrict how we use your information.
  • Object to our use of your information where we rely on legitimate interests.
  • Withdraw consent where we have asked for it.

To exercise any of these rights, please contact the Clerk to the Trustees using the contact details on this website.

Complaints

Please contact us first if you have any concerns about how we use your personal information.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

External websites

This website may include links to external websites. We are not responsible for the content or privacy practices of those websites, and recommend that you read their privacy policies before providing them with personal information.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, together with the date it was last updated.